Email & Microsoft 365 / Google Workspace Support
PMX helps organizations set up, secure, troubleshoot, migrate, and manage the email and cloud tools their staff depend on every day.
Daily operations
Reliable Email Is Essential to Daily Operations
Email issues can interrupt communication, ministry work, customer service, billing, scheduling, and staff productivity. PMX helps organizations keep email working properly while improving security, account management, and long-term reliability.
What we help with
Practical Email and Cloud Support
From urgent mailbox problems to long-term cloud administration, PMX helps make email easier to manage, easier to secure, and more reliable for the people who depend on it.
Email Troubleshooting
Help with sending and receiving issues, mailbox access, Outlook problems, mobile email setup, and account lockouts.
Microsoft 365 Administration
User accounts, licenses, shared mailboxes, groups, security settings, and tenant management.
Google Workspace Administration
Gmail, users, groups, shared drives, security settings, and nonprofit or business workspace support.
Email Security
Spam filtering, phishing protection, account compromise prevention, MFA, and security policy review.
Email Migration
Planning and support for moving between providers, Microsoft 365, Google Workspace, or other hosted email platforms.
DNS & Deliverability
MX, SPF, DKIM, DMARC, autodiscover, domain verification, and troubleshooting email delivery issues.
Shared Mailboxes & Groups
Setup and support for office accounts, ministry accounts, department inboxes, distribution groups, and delegated access.
Backup for Cloud Email
Protection for Microsoft 365 and Google Workspace email, files, and important cloud data.
Common problems
Common Email Problems We Solve
Small email problems can quickly become organization-wide interruptions. PMX helps identify the cause and put a practical fix in place.
- Staff cannot access email
- Outlook setup or autodiscover issues
- Spam or phishing messages getting through
- Email going to junk or not being delivered
- Confusion over Microsoft or Google admin access
- Missing or weak DNS records like SPF, DKIM, or DMARC
- No backup for email or cloud files
- Need to migrate from one platform to another
Churches, schools & nonprofits
Email Support for Churches, Schools & Nonprofits
Parishes and nonprofits often rely on shared inboxes, ministry accounts, office staff, volunteers, and legacy email setups. PMX can help review the current environment, clean up account access, improve security, and create a more reliable email plan.
Protection
Email Security and Backup Should Work Together
Securing email is only part of the plan. PMX can also help protect Microsoft 365 and Google Workspace data with backup solutions so important messages and files are not lost because of accidental deletion, account compromise, or service issues.
Next step
Need help with business email?
Whether you are dealing with an urgent email issue, planning a migration, or reviewing security and backups, PMX can help you understand the best next step.
Technology Review
Review the Systems Your Team Depends On
A PMX technology review can include email and Microsoft 365 / Google Workspace, backup and disaster recovery readiness, cybersecurity and phishing protection, network and Wi-Fi reliability, phone system and call routing, internet service and failover options, security cameras, staff support needs, vendor/admin access review, and practical technology recommendations.