PMX Business Continuity

Keep your phones and point-of-sale running when your main internet goes down.

Internet outages can stop credit card processing, online orders, VoIP phones, and other essential business systems. PMX Business Continuity provides a backup internet connection designed to activate when your primary internet provider has an outage.

Designed for essential business services

PMX Business Continuity is ideal for:

  • Point-of-sale systems
  • Credit card processing
  • Business phones / VoIP
  • Online ordering devices
  • Essential office computers
  • Critical network devices

This is especially useful for restaurants, grocery stores, retail locations, and other businesses that depend on phones and payment processing to stay open.

This service is not intended to replace your main internet service or support full guest Wi-Fi, streaming, cameras, or heavy usage during outages.

How it works

Your business keeps its primary internet provider, such as AT&T, Spectrum, Comcast, or another ISP. PMX installs a backup cellular connection using providers such as AT&T, T-Mobile, or Verizon. 

Powered by professional-grade Peplink backup connectivity hardware, the system can automatically fail over approved essential business traffic when the primary internet connection goes down. 

When your main internet connection fails, the backup connection can help keep essential services online until the primary internet service is restored.

Why businesses use it

  • Reduce downtime during internet outages
  • Keep payment processing available
  • Help maintain phone service
  • Protect revenue during provider issues
  • Add a second layer of connectivity without replacing your main internet

Important notes

Backup performance depends on cellular signal, carrier coverage, and site conditions. PMX Business Continuity is designed for essential services during outages and is not a guaranteed replacement for the primary internet connection. Automatic failover requires proper network configuration and testing. If the existing network is not modified, protected devices must be connected to a PMX-configured backup network.

Simple backup options for essential business systems

PMX Business Continuity backup plans start at $68/month for essential backup connectivity, plus hardware and installation.

Hardware, installation, and any additional network work are quoted separately based on your location and setup.
Final pricing depends on your location, cellular signal, equipment needs, and which systems need to stay online during an outage.

Common protected systems:
Point-of-sale, credit card terminals, VoIP phones, and online ordering devices.

Need help choosing the right setup?

PMX Technology Solutions can review your current network, phones, and point-of-sale setup to recommend the right backup option for your business.

Contact PMX Technology Solutions
hello@pmxtech.co
224-880-0200