Privacy Policy

Information We Collect

PMX Technology Solutions ("PMX," "we," "us," or "our") may collect information you provide when you contact us, request service, submit a website form, or communicate with our team. This may include your name, organization, email address, mobile or business phone number, service address, technology needs, and information related to a support request or project.

Our website may also collect standard technical information such as browser type, device information, IP address, referring pages, and website activity through cookies, analytics, security tools, and similar technologies.

How We Use Information

We use information to respond to inquiries, provide and coordinate technology services, manage support requests and work orders, schedule technicians, communicate service updates, evaluate internet or continuity options, improve our website and customer support, protect our systems, and comply with applicable obligations.

SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from PMX Technology Solutions, we may send you service-related text messages about support requests, scheduling, technician arrival notices, work orders, service updates, and related business communications.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may also request removal from text messages by contacting us at support@pmxtech.co or (224) 880-0200. You may reply HELP for help or contact us using those same methods.

PMX Technology Solutions does not sell, rent, or share your SMS opt-in consent, mobile phone number, or text messaging data with third parties for their marketing purposes.

We may share information only as needed with service providers that help us operate our business, deliver messages, provide customer support, maintain our systems, or comply with legal obligations.

How We Share Information

We do not sell or rent personal information. We may share information with service providers that support website hosting, communications, messaging, analytics, security, customer support, and service delivery. We may also disclose information when reasonably necessary to protect PMX, our customers, or others, or when required by law.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, misuse, loss, or disclosure. No website, network, or electronic transmission can be guaranteed completely secure. We retain information for as long as reasonably needed to provide services, maintain business records, resolve issues, and meet applicable obligations.

Your Choices

You may ask to review, correct, or delete personal information we maintain about you, subject to operational and legal requirements. You may also manage cookies through your browser and opt out of SMS communications as described above.

Third-Party Services and Links

Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and PMX is not responsible for those practices.

Policy Updates

We may update this Privacy Policy as our website, services, or communication practices change. The updated date below indicates the latest revision.

Last updated: June 17, 2026